1. Who We Are

The data controller responsible for your personal information is:

Brisbane Training and Consulting WLL
Gredco III, Building No. 352 – St. 230, Office No: 101, C Ring Road, Qatar
Email: info@brisbanetraining.qa
Phone: +974 30119344

2. Information We Collect

We collect only the minimum personal data necessary to respond to your enquiries. The categories of data we may collect are:

Data Type	Source	Purpose
Name	Contact form submission	To address you personally in our response
Email address	Contact form submission	To respond to your enquiry
Phone number (if provided)	Contact form submission	To follow up on your enquiry
Message content (text only)	Contact form submission	To understand and respond to your request
IP address / browser data	Automatic (website visit)	Website security and analytics

We do not collect sensitive personal data (such as health information, financial data, or government ID numbers) through this website. Users cannot create accounts on this website, and we do not maintain user profiles.

3. How We Collect Information

We collect information in the following ways:

• Contact Form: When you submit a message via our website contact form, the information you provide (including your name, email address, and message text) is forwarded directly to our email address at info@brisbanetraining.qa. Only text-based content may be submitted; file uploads are not supported.
• Automatic Data: Like most websites, we may automatically receive certain technical information when you visit our site, such as your IP address, browser type, operating system, and pages visited. This data is used for website security and to understand how visitors use our site.
• Cookies: Our website may use basic cookies to support website functionality and performance. Cookies are small text files placed on your device. You can control cookies through your browser settings.

4. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries submitted via the contact form.
• To provide information about our training courses and consultancy services.
• To inform you about promotions, contests, or special offers on our courses, where you have expressed interest.
• To maintain website security and prevent misuse.
• To improve the content and functionality of our website.
• To comply with applicable legal and regulatory obligations in Qatar.

We will not use your personal data for any purpose incompatible with the reasons for which it was originally collected, without your prior consent.

5. No Online Transactions

This website does not process any online payments or purchases. No financial or payment card data is collected through this website.

6. Sharing Your Information

We do not sell, rent, or trade your personal data to third parties. We may share your information only in the following limited circumstances:

• Service Providers: Trusted third-party service providers who assist us in operating our website (e.g., hosting providers), under strict confidentiality obligations.
• Legal Requirements: If we are required to disclose information by law, court order, or governmental authority in Qatar.
• Business Transfers: In the event of a merger, acquisition, or sale of our business, personal data may be transferred as part of that transaction, subject to the same privacy protections.

7. Data Retention

We retain personal data submitted through the contact form only for as long as is necessary to respond to your enquiry and for any reasonable follow-up period thereafter, or as required by applicable law. We do not retain personal data longer than necessary.

8. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Subject to applicable data protection laws in Qatar, you may have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data, where applicable.
• Object to or restrict the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us at the details provided in Section 11 below.

10. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has submitted personal data to us, please contact us immediately and we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised effective date. We encourage you to review this page periodically to stay informed about how we protect your data.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us: